Terms & Conditions
Last updated: August 24, 2026
Welcome to Studio Thrive. By accessing our website, creating an account, booking a class, purchasing a membership, or using our services, you agree to these Terms & Conditions.
Please read them carefully before using our website or services.
1. About Studio Thrive
Studio Thrive (“Studio Thrive,” “we,” “us,” or “our”) is a fitness and wellness studio offering, among other services, spinning, yoga and Megaformer classes, as well as private experiences and events.
These Terms & Conditions govern your use of studiothrive.ca and your access to Studio Thrive services.
2. Use of the Website
You may use our website only for lawful and personal purposes.
You agree not to:
- use the website for unlawful or fraudulent purposes;
- attempt to gain unauthorized access to our systems or those of our service providers;
- interfere with the operation of the website;
- use the website in a way that could harm Studio Thrive, its employees, clients or partners.
We reserve the right to modify, suspend or discontinue any part of the website or its features when necessary.
3. Class Bookings and Participation
Class bookings are subject to availability.
When you book a class, you are responsible for arriving on time and complying with the terms applicable to your booking.
Rules regarding cancellations, no-shows, late arrivals and booking transfers are those displayed at the time of booking or in your account.
Studio Thrive reserves the right to modify class schedules, instructors, facilities or class content when circumstances require it. Where reasonably possible, we will notify you of significant changes.
4. Memberships and Purchases
Prices, duration, payment terms and conditions applicable to each membership or package are presented at the time of purchase.
You are responsible for providing accurate and up-to-date information when registering and making a purchase.
When you purchase a membership or package, you agree to the terms specifically applicable to that purchase.Applicable taxes are added to prices where required.
Studio Thrive does not guarantee that any product, package or promotion will remain available indefinitely. Promotional offers may be subject to specific conditions disclosed at the time of the offer.
5. Cancellation and Termination
Cancellation terms for a booking, package or membership may vary depending on the service purchased.
Where a service or membership contract is entered into with Studio Thrive, all consumer rights provided under applicable Québec law remain fully applicable.
Nothing in these Terms & Conditions is intended to limit or exclude any rights granted to consumers under the Consumer Protection Act or any other applicable legislation.
For service contracts involving successive performance entered into with a health studio, the Québec Consumer Protection Act provides specific rules concerning matters including contract duration, payment and termination.
For the specific terms applicable to your membership or contract, please refer to the terms provided at the time of purchase or contact us.
6. Health, Fitness and Participation
Activities offered by Studio Thrive are physical activities that may involve risks inherent to exercise.
Before participating in an activity, you should determine whether it is appropriate for your physical condition and personal circumstances.
You should inform your instructor of any physical limitation, injury or other relevant condition of which you are aware that may affect your ability to participate safely.
You must follow the instructor's directions and use equipment in accordance with the instructions provided.If you experience unusual pain, discomfort, dizziness or any other concerning symptoms during an activity, you should stop exercising and seek appropriate assistance.
Studio Thrive's services do not constitute medical advice and are not a substitute for advice from a physician or other healthcare professional.
7. Liability
Studio Thrive takes reasonable measures to provide a safe and high-quality environment.
However, to the extent permitted by law, Studio Thrive cannot be held responsible for damages resulting from improper use of its facilities or equipment, failure to follow safety instructions, or circumstances beyond its reasonable control.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
8. Equipment and Facilities
Studio Thrive's equipment and facilities must be used in accordance with the instructions provided by our staff.
You must promptly notify our staff if any equipment appears damaged or is not functioning properly.
You may be held responsible for damage caused intentionally or through negligence to our facilities or equipment, subject to applicable law.
9. Member and Guest Conduct
We aim to maintain a respectful, inclusive and safe environment for everyone.Studio Thrive may intervene when a person engages in disruptive, threatening, discriminatory, harassing or otherwise inappropriate behaviour that is incompatible with the proper operation of the studio.
We may ask a person to leave the premises when circumstances warrant it, subject to applicable legal rights.
10. Intellectual Property
All content displayed on the Studio Thrive website, including text, photographs, videos, logos, graphics, visual elements, trademarks and designs, belongs to Studio Thrive or is used with permission from its owner.
Such content may not be reproduced, modified, distributed, published or used for commercial purposes without our prior written authorization, except where permitted by law.
The “Studio Thrive” name and associated elements may not be used in a manner that could create confusion regarding your affiliation with Studio Thrive.
11. Third-Party Content and External Links
Our website may contain links to websites, platforms or services operated by third parties.
These links are provided for informational purposes only. Studio Thrive is not responsible for the content, practices, privacy policies or operation of external websites or services.
Your use of a third-party service is subject to that third party's terms and conditions.
12. Accuracy of Information
We make reasonable efforts to ensure that the information presented on our website is accurate and up to date.
However, certain information may change without notice, including schedules, prices, availability, instructors, classes and promotional offers.
An inadvertent error or omission does not constitute a guarantee regarding the availability or price of a service.
13. Electronic Communications
When you provide us with your email address or other contact information, you agree that we may contact you regarding your bookings, purchases, memberships or inquiries.
Promotional communications are sent in accordance with applicable laws and the preferences you have selected.
You may unsubscribe from promotional communications by using the unsubscribe mechanism provided in the applicable communication.
For more information about how we collect, use and protect personal information, please refer to our Privacy Policy.
14. Photography and Video
Photographs or videos may be taken at Studio Thrive facilities for promotional purposes or to document studio activities.
Your image will not be used in a manner contrary to any consent or rights applicable to you.
15. Private Events
Studio Thrive may offer private events or private studio bookings for activities such as corporate events, celebrations or launches.
The terms, pricing, schedules, deposits, cancellation policies and other conditions applicable to a private event will be communicated to the client before the event is confirmed.
Where a separate agreement is entered into for a private event, the terms of that agreement will prevail in the event of a conflict with these Terms & Conditions, to the extent permitted by law.
16. Changes to These Terms
We may update these Terms & Conditions when necessary to reflect changes to our services, website or applicable laws.
The date of the latest update will appear at the beginning of this page.
Where required by law, we will provide notice of material changes.
17. Governing Law
These Terms & Conditions are governed by the laws applicable in Québec and Canada.
Nothing in these Terms & Conditions limits any rights granted to you under applicable consumer protection legislation.
18. Contact Us
If you have any questions regarding these Terms & Conditions, your bookings or our services, you may contact Studio Thrive:
Studio Thrive
Email :info@studiothrive.ca
Website : studiothrive.ca
19. Acceptance
By using the Studio Thrive website or booking or purchasing our services, you acknowledge that you have read and understood these Terms & Conditions and agree to them, subject to any rights granted to you under applicable law.
Last updated: August 24, 2026